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| Home » Terms |
| TERMS OF SERVICE AND ACCEPTABLE USE POLICY |
| IMPORTANT! All clients must read and abide by these guidelines. We will suspend clients who are found spamming, has violated our content policies, has warez or illegal MP3's , etc. There are NO REFUNDS on paid services if a client is removed for violation of policy. Policy and Service Guidelines We have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met. Content: All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party. Pornography and sex-related merchandising is prohibited on all our servers. This includes sites that may infer sexual content, or links to adult content elsewhere. Total Technology Solutions will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited. Examples of unacceptable content or links: • Pirated software • Hacker programs or archives • Warez sites • Sites which perform or promote spamming or bulk email products and services • Sites with adult or pornographic content • Unlicensed Music (MP3 Files) Total Technology Solutions has a zero tolerance to spamming and/or bulk email. We do not condone sites which perform or promote spamming or bulk email products or services. Furthermore, we do not tolerate web sites which promote spamware or spam services. We co-operate with the spamhaus.org database, http://spamhaus.org and will immediately terminate without notice any site in breach of this condition. No refunds will be issued for domain hosting accounts terminated on this basis. The hosting of 'stealth' spamware and spam service sites is banned by most internet backbones acceptable use policites. It is also damaging to Total Technology Solutions reputation and customers. We will be the sole arbitrator as to what constitutes a violation of these provisions. Disclaimer – Total Technology Solutions and our network providers are not responsible for any damages caused by services provided, and makes no warranties of any kind, expressed or implied for services we provide. Commercial Advertising - Email: Spamming, or the sending of unsolicited email, from our server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. We will be the sole arbitrator as to what constitutes a violation of this provision. Background Running Programs We do not allow background programs to be run on our servers. This includes IRC bots. Server Abuse: Any attempt to undermine or cause harm to a server, or customer is strictly prohibited. Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion. All accounts and customers using our services must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation without notice or refund for the remaining months fees. Payment Payment for services must be received within 7 days of invoice. If payment is not received within this time, we will suspend all of your hosting accounts without notice. All prices are in US dollars. Credit Card Payments At this time we do not accept credit card payments. Cancellation If for any reason you are not satisfied with our services, please let us know. We build our services around making hosting simple for the customer and want you to be happy. If for some reason we cannot meet your needs, you may notify us in writing and we will discontinue billing your account at the end of your current bill cycle. We regret to advise that no refunds can be issued. New domain registrations are final once submitted, however you may transfer your domain to another provider if you wish. Once you have submitted your order for a domain name it is registered and not reversible, and we cannot refund the domain registration charges. To transfer or modify domain information, email us. If a domain is not available or taken before our system can register it, we will notify you and offer to register another domain or refund the registration charges. Data Transfer Allowances (monthly data transfer / bandwidth) Web sites that exceed the monthly data transfer allowance, will be automatically billed at the rate of $12.00 US per 1000MB of traffic. If you have any questions regarding our policies or services, please contact us. |